FACT

"80% of repeat business is as a result of GOOD CUSTOMER service experience"

Training

The body sets the bench mark for training and development of CX professionals ensuring set standards and harmonization are met across the sub - region.

Certification

We evaluate certifying organizations, resource
persons and professionals rated, Documented and Inducted.

Support

We provide quality support services to West Africa’s business community, knowing customer service is the life blood of a wealthy business concern.

FIGURES

At WAACSP, we are raising the
next generation of Customer Service Professionals

9

Locations

7 +

Countries

399+

Students

42+

Facilitators

Gallery of our trainings

CERTIFIED MEMBERS

Check out top rated CS professionals

Marie Bah

Location: Sierra Leone

Category: Basic Certification

Level: Basic

Language(s) spoken: English, Krio,

Specialization: Customer Service Officer (Admin)

Industry: Administration

Rating:

Mohammed Osei

Location: Ghana

Category: Basic Certification

Level: Basic

Language(s) spoken: English, Hausa

Specialization: Customer Service Officer (Admin)

Industry: Administration

Rating:

TESTIMONIAL

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West African Association of Customer Service Professionals is the umbrella body of customer service professionals in the sub – region.
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Contact


ABUJA, ACCRA, FREETOWN, MONROVIA

Phone: +232-76-215-237

Whatsapp: +233 57 076 0360

Email: service@waacsp.com

©2019 All rights reserved West Africa Association of Customer Service Representatives