The body sets the bench mark for training and development of CX professionals ensuring set standards and harmonization are met across the sub - region.
We evaluate certifying organizations, resource
persons and professionals rated, Documented and Inducted.
We provide quality support services to West Africa’s business community, knowing customer service is the life blood of a wealthy business concern.
At WAACSP, we are raising the
next generation of Customer Service Professionals
Check out top rated CS professionals
Category: Basic Certification
Language(s) spoken: English, Hausa
Specialization: Customer Service Officer (Admin)
I was privileged to be selected for a CSR job and all skill acquired from employme.ng and the certification was an added advantage for me throughout the training examination and on training- OLUWASEUN OSADUMI LAGOS, NIGERIA
I was contacted by a foreign company based I the US to act as online CX personnel for their African market. I must confess that it was indeed a very fulfilling experience for me. The training, tutorials and on boarding were invaluable and has helped my growth as a CS professional- MARTINS BOAYKE, ACCRA, GHANA
Thanks to waacsp, I have just been offered an 18months contract to oversee the customer service unit of a DUBAI based travel company. I receive enquiries in 3 major languages and respond accordingly. Their market is in the West Africa and my membership of waacsp was the clincher- VERONICA ASAMOAH, ACCRA, GHANA
So glad to be on this platform, I’ve just being engaged by one of Nigeria’s leading telecoms operator as unit head for Igbo language in the customer service department- UGONNA EDOKWE, LAGOS, NIGERIA
Hey waacsp team! Thanks for the listing and the on boarding, I’ve been contacted twice by different organization, nothing concrete yet but fingers crossed- BEATRICE EBOH , OWERRI, NIGERIA
Thanks for accepting my membership application- GRACE A. – FREETOWN SIERRA LEONE