The journey to becoming a top rated certified CX professional in West Africa and with it comes a membership of West Africa Association of customer service professionals starts here.The body offers only online training leading to the award of Basic Certificate in Customer Service Skills.
Our country partner organizations offer offline training in their respective countries.
Click to view partner organizations in your home country. All training online/offline are approved by the board and both are same modules.
Certification on offer:
- Basic certification in Customer Service Skills
- Advanced Certification Customer Service Skills.
Start your journey to becoming a certified member of West Africa Association of Customer Service Professional.
The WAACSP Academy:
- ONLINE SCHOOL
- OFFLINE SCHOOL– Click to view our offline training partners in your home country